Privacy Policy

Effective Date: 25-09-2025

At Biponi (Website: https://biponi.in), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you access our website, register, purchase, or use our services.

1. Who We Are

Biponi is a digital ecosystem providing Education (Classes), Healthcare (InnerCure), Marketplace (B-Mart), and Software Solutions (EduTech, HospiTech).

Our website address is: https://biponi.in.

2. Information We Collect

We may collect the following types of data:

  • Personal Information: Name, email address, phone number, billing/shipping address, institution details.

  • Account Data: Login details, passwords (encrypted), and preferences.

  • Transaction Data: Payment details via authorized gateways (we do not store card/bank information directly).

  • Health/Education Data: Only when required for services like healthcare consultations or institution registrations.

  • Technical Data: IP address, browser type, cookies, device information.

  • Content Data: Comments, reviews, messages, or uploaded media.

3. How We Use Your Data

We use collected information to:

  • Provide, operate, and improve our services.

  • Process transactions, bookings, and product deliveries.

  • Enable secure logins and manage user accounts.

  • Communicate updates, offers, and customer support.

  • Ensure compliance with legal obligations.

  • Prevent fraud, spam, and abuse of services.

4. Cookies & Tracking Technologies

  • We use cookies to improve user experience, remember preferences, and enable secure logins.

  • Analytics cookies (Google Analytics or similar) help us understand visitor behavior.

  • Users may disable cookies in their browser, but some features may not work properly.

5. Comments & User Content

  • When visitors leave comments, we collect data shown in the form, IP address, and browser user agent string for spam detection.

  • Gravatar service may be used to display profile pictures (see Gravatar Privacy Policy).

6. Embedded Content

Articles and pages may include embedded content (e.g., YouTube videos, social media posts, or partner links).
Embedded content behaves as if you visited the external site and may collect data independently.

7. Data Sharing

We do not sell your personal data. However, we may share information with:

  • Vendors & Sellers – for order fulfillment on Marketplace.

  • Healthcare/Education Partners – for verified services.

  • Payment Gateways (e.g., PhonePe PG) – for secure transactions.

  • Service Providers – for hosting, analytics, and support.

  • Legal Authorities – when required by law.

8. Data Retention

  • Comments and metadata are retained indefinitely to auto-approve follow-ups.

  • Registered user data is stored as long as the account remains active.

  • Transaction records are retained as per taxation and compliance laws.

  • Users can request deletion of their data unless legally required to retain it.

9. Your Rights

As a user, you have the right to:

  • Access a copy of your personal data stored with us.

  • Request correction or updates to your information.

  • Request deletion of your account and personal data (except where required by law).

  • Opt-out of marketing communications anytime.

10. Security

We implement industry-standard security measures, including SSL encryption, secure payment gateways, and restricted data access, to protect your information. However, no online system is 100% secure, and users must take care to protect their accounts.

11. Children’s Privacy

Our services are not directed towards children under 13 years of age. If we discover any such data, we will delete it immediately.

12. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the platform means you accept the updated policy.

 

13. Personal Privacy

All personal data, including health-related information, will be handled as per our Privacy Policy and will not be shared with third parties without consent, unless required by law.

 

14. Contact Us

 

For questions or concerns regarding this Privacy Policy, please contact:

Email: info@biponi.in

Website: https://biponi.in

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